Rebus Business Solutions Cancellation Policy:
- All cancellations and/or substitutions must be received in writing by email address, firstname.lastname@example.org
- In case Rebus Business Solutions cancels an event, 100% refund will be paid to the delegate.
- Cancellations received 30 days prior to start date of the course may qualify for a partial refund subtracting a 10% of administrative fee.
- Cancellations received 15-29 days from start date of course may qualify for a partial refund subtracting a 20% of administrative fee.
- If a cancellation is done by a delegate 15 days or less, prior to the event, no refunds will be made.
- Substitutions are accepted. Substitute participant's full name, email and phone contact information should be provided at time of notification.
- Duplicate payment: Refund of the duplicate payment made by the delegate will be processed via same source (original method of payment) within 5 to 7 working days after intimation by the customer.
- Please contact us at email@example.com for assistance.